Nightmare of a Job - Coffee Specialist Nespresso Employee Review

1.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Being in a remote position. Free coffee and machine.

Cons

Constant micromanaging to the point of watching every key stroke and listening to every call. Making you constantly say you are sorry to customer. Training session for the position was chaotic with constant issues with materials and trainers. Not being told you would have to fix coffee machines through one way video video until halfway through training, never brought up when interviewed. Low pay for the amount of work. Not given opportunity to gain further knowledge of coffee industry even when when asked. Unfriendly management and bullying atmosphere.

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Nespresso Response
7mo
Hello, Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated the flexibility of the remote position and elements of our Total Rewards package. At Nespresso, we aim to provide a respectful and supportive work environment, and we are sorry to learn that you felt otherwise. We recognize the importance of clear communication, effective training, and fair treatment, and we are continuously working to improve the employee experience across all areas. We wish you well in your future endeavors. Thank you.

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