Promises everything, takes everything - Sr Boutique Specialist Nespresso Employee Review

1.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Better pay than other retail jobs, free machine, free coffee

Cons

Terrible working conditions: the air conditioning and heat both do not work, you have to wear coats and gloves indoors and risk heat exhaustion in summer. Managers choose a target to dispose of and work against that person by a campaign of lies and passive aggressiveness. Do not apply if you have a medical restriction, no matter how mild, it will be held against you. Micromanaging to the extreme, down to everything you say. They also speak of diversity, but employees are misgendered and deadnamed.

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Nespresso Response
4mo
Hello, Thank you for sharing your feedback regarding your experience. We appreciate your acknowledgement of our competitive pay and the benefits we offer. Ensuring a safe and comfortable work environment is a top priority for us. Additionally, we recognize the importance of fostering a supportive and respectful workplace culture. At Nespresso, we strive to ensure that all employees are treated fairly and with respect, regardless of their background or personal circumstances. We have passed your feedback to the appropriate teams for careful review. Thank you.

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5.0
May 27, 2026
Recommend
CEO approval
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Pros

Great Amazing Awesome This is stupid

Cons

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2.0
May 29, 2026
Recommend
CEO approval
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Pros

Coffee credit Quarterly bonus Company Christmas party

Cons

AI Scheduling, 25 year old computer system

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Nespresso Response
1d
Hello colleague, Thank you for taking the time to share your review and for your continued contribution to Nespresso. We are pleased to read that you appreciate the coffee credit, bonus structure, and team events, as creating a positive and rewarding work environment remains a key focus for us. We also appreciate you bringing attention to your observations. We can assure you that we are focused on providing our teams with a schedule that is healthy and comfortable for everyone. At Nespresso, we aim to foster a dynamic and well-supported working environment, and feedback like yours helps us in reviewing our practices. We wish you continued success in your journey with us. Thank you.
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