2.0
Feb 4, 2017
Former employee
São Paulo, São Paulo
Recommend
CEO approval
Business Outlook
Pros
-Great Benefits -Low turnover even in Customer Service Team -Training is taken seriously, especially to become a coffee expert
Cons
- Decisions are slow and everything depends on global guidelines approved in Switzerland, so it means the company falls behind on improvements on websites and use of social media - Growth opportunities for Customer Service are limited