1.0
Oct 8, 2013
Current employee
Recommend
CEO approval
Business Outlook
Pros
The best feature of working in sales at Nespresso is eating at some of the best restaurants in town. You also have access to coffee products literally 24/7. The benefits are outstanding, salary is ok, and the commission plan makes are passable; unless you are the pet employee of a higher up.
Cons
Their support system consists of a customer service team that creates more issues than it solves, an equipment repair team that lacks any motivation and management that is more interested in protecting their own individual fiefdoms than working as a cohesive unit. Hence attempting to resolve a customer service becomes a lesson in futility. Be careful who you talk to, you never know who is intimate with who. I mean that literally.