Terrible - Manager Nespresso Employee Review

1.0
Jul 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Free coffee each month and staff discounts. Work from home to be away from the office.

Cons

Senior leadership very incompetant here in Australia, Cannot make decisions yet micromanage everyone. Nespresso Vertuo line of machines are a total failure yet they keep trying to flog these despite it well known all Vertuo be a lemon, the internet is full of complaints. Customers expected to pay a premium for coffee when great coffee can be had from a supermarket for half the price and its made at the same Nespresso factory. Nespresso is ripping off customers, no wonder customers are walking away and buying cheaper alternatives. Nespresso is not the premium brand they falsely claim to be. Extreme long hours expected. Not a recommended employer.

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Nespresso Response
4y
Dear Colleague, Thank you for your feedback. We appreciate the pros you outlined around our total rewards package including our free coffee and WFH opportunity. We were disappointed to read your cons specifically connected to the senior leadership team. At Nespresso, we invest in our leaders and employees development so they can work together well and achieve what they aspire in their careers. Given we are demanding and striving for excellence, we want every person to find their right fit within our company. Also we work to offer our employees at Nespresso a market-competitive total rewards package, which includes base salary, bonuses and benefits. Similar to rewards, we focus a great deal on a positive working environment for our employees We believe this balance across several components is important for our people. We would welcome hearing more specifics from you. With your additional comments, we can look further into what you raise. Please reach out to our Nespresso Australia Business Executive Officer, Jean-Marc Dragoli , or contact me directly. Wishing you continued success at Nespresso. Best regards, Guillaume Le Cunff, CEO

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