Toxic workplace - Boutique Coffee Specialist Nespresso Employee Review

1.0
Jun 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Free coffee and a discount

Cons

Management acted like the mean girls of high school, they bullied staff and created a very toxic environment trying to pit staff against each other for no reasons other than their own entertainment maybe? They hired their friends then gave them the most hours over everyone else who had much more seniority, they kicked out a supervisor because they didn’t agree with a minor decision they had made. They also refused to get proper uniforms for anyone who was plus sized and told them to go buy their own pieces that matched exactly (and no, they would not reimburse you). If you happened to be chosen as someone they liked (usually done by going out partying and drinking with them) then it could be a semi decent place to work, but if you were unlucky enough to not be in the clique it was a living hell.

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Nespresso Response
1y
Hello, Thank you for sharing your feedback with us. While we are pleased to read you enjoyed different benefits we provide as a part of our Total Rewards package such as free coffee and discounts, it's unfortunate to know you were not satisfied with your working experience. We are concerned to hear about the situations you've described. Your comments about the management practices are worrying because we are committed to providing a welcoming, inclusive, and supportive work environment. It is our goal to create a workplace where all employees feel respected, valued, and supported at all levels. Furthermore, we are consistently working to enhance our management approaches to ensure a favorable ambiance for our employees. We will investigate and rectify the issues you've raised with the respective teams. Thank you.

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Cons

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Nespresso Response
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Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
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Cons

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