Not a Number- Leadership Listens. - Anonymous employee Netchex Employee Review

5.0
Jan 29, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Visible top leadership with transparency about company's current standings and projected growth. Growing slow & steady-- no layoffs here. Full employer-provided health insurance for employee; employee pays for spouse/family. High deductible, but they give you a preloaded debit card that covers 60% or more of the deductible for covered visits, procedures and medications, minimizing your out of pocket costs especially if you don't have anything critical/extensive. The health expense debit card amount is doubled if you add on a spouse or family plan. They also rolled out another plan option this year tailored for a handful of employees with more expensive medications. Lots of other employer-provided life insurance policies and affordable employee-paid extra coverage (dental/vision) you can choose to enroll in. FSA is also offered in addition to the benefits listed above for health and childcare. Employer-provided cancer support programs should a employee be diagnosed; offers training to internal teams to help them understand what a coworker is experiencing; this program also helps employees ease back into the workforce upon remission. Holds employee health fair days & community involvement opportunities. 401k with tiered matching system. Management seems to be listening and improving on employee wants/needs. Great work life balance, enjoyable people and room for growth.

Cons

DEI could use more action/involvement from top leaders. No parental leave policies, only short term disability. HR could use more tools to engage remote workers where they are. Open on some bank holidays.

avatar
Netchex Response
3y
Thank you for your kind words! We're glad you're happy working for Netchex and want all our employees to feel valued and special. We'll continue working hard to provide you with an excellent benefit package and employee experience.

Explore other reviews about Netchex

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company’s product has improved a lot in the last few years. Company is growing.

Cons

Culture is changing away from a laid back 9-5 to a startup culture focusing on getting things done no matter what.

5.0
Mar 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Netchex is a place where people genuinely care about the work and about each other. Over the past few years especially, there’s been significant investment in the product, leadership alignment, and the overall employee experience. The pace of change has been real, but it’s happening for the right reasons... the company is positioning itself to compete and grow rather than standing still. Leadership is accessible, decisions move quickly, and individuals can make a visible impact here in ways that are harder to find at larger organizations.

Cons

There has been a lot of change as the company continues to scale and mature. That can create some ambiguity at times, and teams have had to stay flexible as priorities evolve. The upside is that the direction is becoming clearer and processes continue improving.

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Netchex Response
2mo
Thank you for taking the time to share this thoughtful and balanced feedback. As Netchex continues to grow and evolve, we recognize that periods of change can create ambiguity, and we appreciate the flexibility and adaptability our teams demonstrate during these times.
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