Sinking Ship (2.0) - Accounts Receivable Manager Neuronetics Employee Review

1.0
Jun 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Really nice people who care about the company and their mission

Cons

This company should be making money like they’ve got their own printing press. The product and its ability to cure people who suffer from depression is absolutely amazing!! Unfortunately, they can’t cure the depressing environment that exists inside their home office and that permeates the company culture. The Executive Leadership Team is completely out of touch; they ignore, or just don’t care about, the rampant morale problem that has existed for several years. And decisions about managing customer relations are regularly made out of desperation, not with any degree of long-term strategy. The Sales Team only produces at the end of each quarter; cramming through deals in that third month with no thought towards the long-term impact on the company or the customer they claim to be “servicing”. The CFO is completely out of touch with his department and, when asked, makes almost no effort to evaluate potential deals that fall outside the scope of what is deemed “normal” or in the best interest of the company. I can’t really call him incompetent, because he’s not involved enough to display his level of competence. I would say the word that best describes this CFO is either “disinterested” or “coasting”. I think he’s committed to doing as little as possible and avoiding any responsibility for the sole purpose of maintaining plausible deniability should things go awry. (My original review contained more specific details, which GD determined might “disclose trade secrets or confidential company information”. But suffice it to say, this guy is not invested in his team and really couldn’t be more disconnected from the department that he’s supposed to be leading.) When the company recently raised $85M with a secondary stock offering, 3 members of the Executive Leadership Team were “promoted” and given raises (all of which is public knowledge). This happened less than a year after the company laid-off a third of their entire work-force in response to the Covid pandemic. Could there be a less responsible use of the funds that they scammed from institutional investors?? People continue leaving the company in droves and the desperation isn’t even very well hidden anymore. Sadly this is a sinking ship; those who remain are merely rearranging deck chairs on the Titanic. If you want to work for a strong company with a product that improves people’s lives, look elsewhere. This is a sick and toxic culture where logic and reason are shunned like the plague.

Explore other reviews about Neuronetics

5.0
Apr 22, 2025
Recommend
CEO approval
Business Outlook

Pros

awesome company to work with

Cons

micro manages every work and every time

avatar
Neuronetics Response
8mo
Thank you for your feedback and for being part of the Neuronetics team. We’re happy to hear you consider us an awesome company to work with, your support means a great deal. We also recognize your concern regarding micromanagement. Creating an environment of trust, autonomy, and accountability is important to us, and we’re continually working to empower our teams and improve how we collaborate and communicate across all levels. We encourage you to share your thoughts directly with your manager if you are comfortable, or with your HR business partner. Your perspective is valuable, and we’re always open to ideas on how we can better support our employees. Thanks again for being a part of our mission and for sharing your experience!
1.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Technology and Practices, Direct Supervisors, Co-Workers; Opportunities for High Financial Payouts if you exceed your Quotas

Cons

Mismanagement of company, allowed competition to get into accounts with no effective strategy, not pivoting soon enough to keep their accounts; ongoing patterns of re-structuring/ reduction of workforce, including top performers and demoting some management roles so they can pay the board their bonuses and spread out duties and accounts to lower paid employees. Reps who meet/exceed numbers are met with ridiculously high quotas the next year and most quit because quotas are unachievable. Quotas change throughout quarter and not provided timely, with changes in quotas occurring in the last few weeks of the quarter.

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