Managers - Avoid this "boys club" - Area Manager Northgate Employee Review

1.0
Feb 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Good salaries for Branch Manager and above, minimal weekend working. Resilient hard working and committed Branch teams.

Cons

Shockingly poor leadership from a morally bankrupt "Heads Of" and "Exec" level. Many senior managers inventing initiatives and projects that have no benefit to customers but do keep them in their 100K + roles. You will only progress if your face fits and once it does not your exit will be swift and potentially outside of employment law. Pre Christmas a member of the Area team was bullied into leaving and received no support. Training is window dressing" just to tick boxes and dupe investors into thinking the group is people focussed. This is a business that within a very short time has lost its way and it will get better before it gets worse.

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5.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company to learn and grow with.

Cons

Sometimes it seems like they lack direction.

2.0
Mar 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Pays the bills, Good BDM team.

Cons

Where to start….. Useless management. New business Team (order takers) get all the praise whilst the Account Managers do all the work. Commission structure is always tailored to New business. Paid in arrears and is always wrong, lucky if you do manage to sort it. Senior management are a waste of time, take it or leave it. Lost load of good people because of this attitude. No career progression, ones that do get promoted into seniors end up redundant. This seems to be a trend same thing every few years.

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Northgate Response
2y
Thanks for taking the time to leave a review. All feedback is appreciated. We have invested in leadership development opportunities within our sales function to aid career progression and development. Happy to have a more in depth conversation on how we can address concerns if you wish to contact HR Shared Services.
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