Wont recommend - Customer Service Northgate Employee Review

1.0
Feb 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Team members, on site parking, extra holidays.

Cons

Lack of respect from management, turned blind eye on massive gdpr breach where staff member listened to my phone calls.

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Northgate Response
3y
Thank you for taking the time to leave a review. Any GDPR breaches are taken very seriously. If you would like to discuss your experience please contact humanresources@northgateplc.com

Explore other reviews about Northgate

5.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company to learn and grow with.

Cons

Sometimes it seems like they lack direction.

2.0
Mar 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Pays the bills, Good BDM team.

Cons

Where to start….. Useless management. New business Team (order takers) get all the praise whilst the Account Managers do all the work. Commission structure is always tailored to New business. Paid in arrears and is always wrong, lucky if you do manage to sort it. Senior management are a waste of time, take it or leave it. Lost load of good people because of this attitude. No career progression, ones that do get promoted into seniors end up redundant. This seems to be a trend same thing every few years.

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Northgate Response
2y
Thanks for taking the time to leave a review. All feedback is appreciated. We have invested in leadership development opportunities within our sales function to aid career progression and development. Happy to have a more in depth conversation on how we can address concerns if you wish to contact HR Shared Services.
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