Supportive Teams Undermined by Poor Leadership and Resistance to Change - Senior Purchasing Manager Northgate Employee Review

2.0
Feb 12, 2025
Recommend
CEO approval
Business Outlook

Pros

The broader team and colleagues were collaborative, supportive, and overall great to work with, creating a positive atmosphere within individual teams.

Cons

The senior leadership lacked a clear strategy, which created challenges in aligning goals and achieving progress. At the time, many systems and processes were heavily manual, which hindered efficiency. Some senior managers demonstrated inappropriate workplace behavior, including making misogynistic comments, which was unacceptable and unaddressed. Additionally, there were no thorough or standardized processes for critical functions such as vehicle-related purchasing, leading to inefficiencies. Attempts to implement necessary changes were consistently met with resistance, particularly from long-standing employees who were highly reluctant to embrace new approaches. Was a very inflexible culture.

Explore other reviews about Northgate

5.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company to learn and grow with.

Cons

Sometimes it seems like they lack direction.

2.0
Mar 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Pays the bills, Good BDM team.

Cons

Where to start….. Useless management. New business Team (order takers) get all the praise whilst the Account Managers do all the work. Commission structure is always tailored to New business. Paid in arrears and is always wrong, lucky if you do manage to sort it. Senior management are a waste of time, take it or leave it. Lost load of good people because of this attitude. No career progression, ones that do get promoted into seniors end up redundant. This seems to be a trend same thing every few years.

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Northgate Response
2y
Thanks for taking the time to leave a review. All feedback is appreciated. We have invested in leadership development opportunities within our sales function to aid career progression and development. Happy to have a more in depth conversation on how we can address concerns if you wish to contact HR Shared Services.
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