Sold my soul to the devil - Anonymous employee OneMain Financial Employee Review

1.0
Nov 10, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay, vacation, a great place to work if you have no conscience

Cons

Increasingly manipulative and deceptive to our indentured servants (aka customers), especially now that ex-OneMain employees have taken positions of power over Springleaf employees. First response to this year's hurricanes? Quickly create a way to contact possibly affected customers and solicit them to renew their loan and take out more money to buy a new car! We changed our name to Springleaf to hide the taint of AIG, but took on a much greater taint by associating ourselves with OneMain.

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OneMain Financial Response
8y
We're sorry you feel this way, and we take this matter seriously. The Customer Commitment and Borrower's Bill of Rights establish a guiding compass for our interactions with our customers. We're committed to responsible lending. If you believe this has not been followed, we encourage you to escalate your concerns through our ethics hotline. Thank you. - M.S.

Explore other reviews about OneMain Financial

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, autonomy, and I personally have a great boss.

Cons

No remote work for branch employees even with a disability ADA request it gets declined.

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OneMain Financial Response
1w
Thank you for taking the time to leave is this positive review and feedback.
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

1
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OneMain Financial Response
1mo
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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