Good Management, terrible job - Consumer Loan Specialist OneMain Financial Employee Review

2.0
Sep 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent pay coming out of college Hour lunch break PTO Management (branch specific)

Cons

Aside from the listed pros, this job has been a tremendous disappointment. I've been here 6ish weeks and I'm already looking for something else, which is a shame because the manager at my branch is awesome. The whole job is based around taking advantage of people in bad financial situations. I don't want to ever have to try to trick an 85-year old woman into borrowing thousands of dollars for a car worth nothing at insane interest rates by convincing her that it is cheaper because her current payment is $50 cheaper a month than her current payment, even though the new loan will have her spending an extra $10,000 over 60 months. SO many unethical practices by this company. Also, they tell you in the interview that collections is only a small part of the job, but in reality, it is a big part of it.

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OneMain Financial Response
6y
Thank you for bringing this to our attention. We are committed to responsible lending and would like to know more. You may provide information to hrsocialmedia@omf.com which will be shared with appropriate individuals. - CK

Explore other reviews about OneMain Financial

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, autonomy, and I personally have a great boss.

Cons

No remote work for branch employees even with a disability ADA request it gets declined.

1
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OneMain Financial Response
1w
Thank you for taking the time to leave is this positive review and feedback.
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Your peers. I have a great group of co-workers though multiple have left because of HORRIBLE direct management in the AM department.

Cons

Low hourly pay. Tricky incentives. Shark like environment. Terrible and I mean TERRIBLE managers. Favoritism runs rampant at this place and goes unchecked. Lazy, incompetent department manager makes up his own rules (you MUST use your break time to go the bathroom) which goes endorsed by his superiors and HR. Reward people who live at that place and work insane OT hours because of the low pay, but crap on people working the normal amount of hours because you’re based on the “average”. Truly one of the worst management staffs I have ever seen coupled with lackadaisical training and one of the dumbest rules I’ve ever heard of…you must be at One Main for ONE ENTIRE YEAR before you can transfer out of the department or move up. Trust me when I say run as far away as you can from this place.

1
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OneMain Financial Response
1mo
Thank you for sharing your feedback. We're committed to fostering a positive and transparent workplace and value our team members input. If you'd like to provide additional details, please feel free to reach out to HR for review.
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