Isn’t progressing with the times - Senior Loan Specialist OneMain Financial Employee Review

2.0
Jan 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Great small office environment, stability.

Cons

Refuses to grow with the times for employees. We have continued to work in the office despite covid. No raise since 2016. Medical insurance costs increase yearly. No way to get promoted unless you have your life insurance license (even though we are a loan company not a life insurance company). Sales goals continue to go up every year making it increasingly hard to hit target so you can get a small bonus. Delinquency targets are hard to hit with no tools to help customers other than a deferment for which they have to pay half of payment for. They don’t want anyone working from home even though we close majority of loans online now. Work life balance is awful. I’ve been here over 10 years now and decided it’s now time to pursue other companies that are more conducive to work life balance needed with good raises given yearly and affordable health insurance.

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OneMain Financial Response
4y
We remain committed to serving our customers. Throughout COVID we adjusted our business process to better serve our customers while prioritizing the safety and health of our team members. For example, we now provide the opportunity for our customers to close on their loans digitally and monitor their account via our mobile app. We also instituted safety measures for in-person branch visits. Additionally, we monitor our sales goals and have adjusted as needed. We encourage you to have an open conversation regarding any concerns with their managers or HR Business Partner. You can also share details at hrsocialmedia@omf.com -AS

Explore other reviews about OneMain Financial

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative work environment, hybrid schedule, great leadership

Cons

None so far this year

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OneMain Financial Response
1mo
Thank you for sharing. We are happy to hear about your positive experience.
3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits, Vacation time

Cons

Hours & Weekend Hours, Unrealistic Expectations, Difficult to bonus

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