Good Company Terrible Branch - Loan Specialist OneMain Financial Employee Review

3.0
Oct 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Medical is decent and affordable. Dental was really good considering. PTO was adequate. There were a lot of other great programs and benefits.

Cons

Wages are just okay. Not worth the Stressful job. I went on as a lender but spent majority of my time being a collector. Mandatory Saturdays for collection calls. You have lending goals but you also have collection requirements and your petty bonuses are affected by both. Calling people 3x a day because their payment is 10 days overdue is just ridiculous. There were days I made 150 calls or more in ONE DAY. While still training and worrying about a lending goal. Cedar Rapids Branch had terrible management in my tenure. Which made the already hard job worse. However I will say: the DM was a nice guy. He would have been able to make more of an impact if his hands weren’t tied by policy.

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OneMain Financial Response
2y
Collection duties are part of the primary duties for individuals including branch and call center staff members. It is important that OneMain protects its loan portfolio and collects on accounts that have become delinquent. Our compensation and benefits package are evaluated and guided by a set of company principles that are regularly reviewed. Specifically, as part of our evaluation process our pay and salary ranges are informed and adjusted based on industry standards, general pay practices, and geography. - ck

Explore other reviews about OneMain Financial

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative work environment, hybrid schedule, great leadership

Cons

None so far this year

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OneMain Financial Response
1mo
Thank you for sharing. We are happy to hear about your positive experience.
3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits, Vacation time

Cons

Hours & Weekend Hours, Unrealistic Expectations, Difficult to bonus

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