The system never works, management has no power, they do not give you a raise even if you are #1-5 for every single metric. They don’t compensate for the fact that you are the person who takes the calls, works the apps, verifies the customers ability to pay, underwrites and assesses everything, does the titling, closes the loan and funds it all, and collects on it when payments are late, as well as handles the loss mitigation part. I have been top for many years and never one raise. They always have some reason for making you take the hit for not receive incentive pay