Training was a joke. - Tier One Tech Support WAH OneSupport Employee Review

1.0
Sep 12, 2016
Recommend
CEO approval
Business Outlook

Pros

The people seemed friendly enough.

Cons

As my title indicated, training was a joke. Training was for 4 days for 5 hours per day and it was read to you by some kid from stuff you could look up yourself. Then before you got a chance to become at all familiar with their system you were put on calls with a mentor and expected to navigate the system with tools you had not had access to before. Then you only get to do this for 5 hours per day for 5 days.

Explore other reviews about OneSupport

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly team environment and flexible remote work schedule

Cons

Training can feel overwhelming at first for new wmployees

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

The position was remote and the hours allowed me to work at night

Cons

Very little room for professional development as well as salary increases.

See reviews by: Helpful|Rating|Date|All