A wellspring of mediocrity and incompetence - Anonymous employee Optimizely Employee Review

1.0
Jan 28, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Backed by private equity with deep pockets. There are also some genuinely smart, talented people in the lower ranks who are probably undervalued and underpaid.

Cons

Optimizely was acquired by Episerver in 2020, and within months everyone that made Optimizely what it was, left. The leadership team broke their new toy as soon as they got it. Perhaps the weakest leadership team I've ever seen at a company this size. They love to articulate their market vision, but don't know how to achieve it, let alone run a business. The company has no regard for talent, only headcount and budgets - it's a "mini-SAP". The majority of the c-suite lacks credibility and operates by: - Blaming others and outside forces for adversity that is self-inflicted, rather than examining what is happening within their walls - Using intimidation and aggression in private settings to bully or guilt employees for being unhappy - Using the company as a vanity project for self-promotion and inflating egos - Responding to turmoil and change by repeating marketing statements, rather than listening to employees. - Pretending marketing is a product strategy There was speculation they were actually looking to drive attrition, rather than terminate people. Meanwhile, there are no talent-management practices such as levels and reviews. They pay below industry rates, lowball on promotions, and make up for it by giving people meaningless titles. There are lots of "Directors" with one or no direct reports. Finance drives all company decisions. The technology is outdated, and not pointed in the direction the market is heading. Even Microsoft is abandoning the "Microsoft Stack" in favor of open source. There's zero, I mean zero, innovation. All-in-all, this place suffers from the legacy of Ektron/Episerver, people who have worked there as their only job for too long. They are resistant to change and outside ideas because it threatens their position and shines a light on all the dusty, worn aspects of the business that have been neglected and really should have been changed years ago.

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Optimizely Response
5y
It is disheartening to read your review, especially of the executive leadership team. We have made key decisions as a leadership team to support growth with investments in key areas of the business, particularly to drive innovation. While 3 of the executives have an amazing track record of experience from SAP, we believe this is a positive to support the company's growth and scale. Having come from SAP, I can personally share Optimizely is night and day from SAP! The business results & people's satisfaction ratings are strong (as measured on year end results and latest survey). We are now implementing a job level system to build out career paths & have implemented a company wide OKR system to support employees success. We wish you much success in your future endeavors.

Explore other reviews about Optimizely

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job on enabling us on AI

Cons

No issues at the moment.

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Optimizely Response
4w
We truly appreciate your feedback and your commitment over the past year. At Optimizely, we are committed to being an AI-first company, and a huge part of that is ensuring our team has the tools and training needed to succeed. Hearing that you feel well-enabled on our AI initiatives is a strong validation of that effort. Thank you for your hard work!
2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

- Active customer base - Modern product - Opportunity for leadership exposure

Cons

- Dismissive promotion culture - Pay is mediocre; employees with more senior titles making the same as less senior employees - Poor career advancement and recognition - Lack of career guidance, support, and proper feedback - “Pull your socks up” mentality with little clarity into promotion opportunity - “You should be grateful to work here” culture

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