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      Optimizely

      Engaged Employer

      Optimizely reviews

      My review of Optimizely - Customer Success Manager Optimizely Employee Review

      5.0
      Jun 10, 2022
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great, salary is market-conform, nice company culture, good work life balance

      Cons

      Organisation feels a bit fractured. Selling a lot of different products, and it is not fully clear where everybody's responsibilities lie.

      avatar
      Optimizely Response
      3y
      Thank you for the 5 star review! Especially great to hear the positives on benefits, culture, worklife balance, and comp. If there are questions on where responsibilities lie, please definitely raise with your manager to inquire or feel free to reach out to me directly. If you have questions, likely other individuals do, so would love to help address!

      Explore other reviews about Optimizely

      5.0
      Apr 28, 2026
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great job on enabling us on AI

      Cons

      No issues at the moment.

      avatar
      Optimizely Response
      4w
      We truly appreciate your feedback and your commitment over the past year. At Optimizely, we are committed to being an AI-first company, and a huge part of that is ensuring our team has the tools and training needed to succeed. Hearing that you feel well-enabled on our AI initiatives is a strong validation of that effort. Thank you for your hard work!
      2.0
      May 31, 2026
      Marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Active customer base - Modern product - Opportunity for leadership exposure

      Cons

      - Dismissive promotion culture - Pay is mediocre; employees with more senior titles making the same as less senior employees - Poor career advancement and recognition - Lack of career guidance, support, and proper feedback - “Pull your socks up” mentality with little clarity into promotion opportunity - “You should be grateful to work here” culture

      1
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