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      Optimizely

      Engaged Employer

      Optimizely reviews

      Amazing leading tech company - Customer Success Manager Optimizely Employee Review

      5.0
      Jun 4, 2024
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      At Optimizely, everyone is on the same page, creating a cohesive and positive culture. The fast-paced environment offers numerous opportunities for learning.

      Cons

      The downside is the lack of a clear career growth plan, limiting opportunities for advancement.

      avatar
      Optimizely Response
      1y
      Thank you for the great review! We’re glad you’re enjoying the positive culture and learning opportunities. We’ll work on improving career growth plans to provide clearer advancement paths. Thanks for your feedback!

      Explore other reviews about Optimizely

      5.0
      Apr 28, 2026
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great job on enabling us on AI

      Cons

      No issues at the moment.

      avatar
      Optimizely Response
      1mo
      We truly appreciate your feedback and your commitment over the past year. At Optimizely, we are committed to being an AI-first company, and a huge part of that is ensuring our team has the tools and training needed to succeed. Hearing that you feel well-enabled on our AI initiatives is a strong validation of that effort. Thank you for your hard work!
      1.0
      Jun 8, 2026
      Sr. csm
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to learn and build resilience

      Cons

      The internal experience is inconsistent and difficult to navigate. Priorities, processes, and expectations often shift quickly, which can make it challenging to feel supported, fairly evaluated, or set up for long-term success.

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