OverDrive is an amazing place to work! - Product Support Specialist OverDrive Employee Review

5.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

From day one, I have felt very welcomed and supported in my role as a Product Support Specialist. My immediate coworkers are always willing to help and offer guidance, and I feel that my team lead and manager are always ready to listen and support our team 100%. Upper management and leadership take an interest in all employees and genuinely seem to care about them. Working for a B Corporation is amazing. I’ve noticed how much OverDrive invests in its employees, the community, and the world as a whole. The flexible hybrid work schedule has provided excellent work-life balance, which has been such a positive aspect of working at this company. I feel more productive and effective in my role because the work-life balance has improved my mental well-being. I hope to continue working for OverDrive for many years to come.

Cons

I can see no cons at this time.

Explore other reviews about OverDrive

5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good culture. Good collaboration. Good benefits

Cons

Not left with much to complain about

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- highly talented, creative, motivated coworkers - customers love the product - get to work with schools and libraries

Cons

- safe home for people who hate working hard - inconsistent goals and incentives - favoritism and nepotism - out of touch with customer base - poor managerial support and oversight - closely allied with genocidal governments

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