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POLARIS Laboratories

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Customer Service - Anonymous employee POLARIS Laboratories Employee Review

1.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no highlights about this department.

Cons

This department for Minorities or anyone that is African American is the worst. The Management will hire you to set you up to fail. The system in this department is very much disturbing and very distasteful. They will sit all the African Americans on one side of the room grouped together and on the other side of the room all the Caucasian employees are seated and grouped on the other. These seats are all assigned seating and to think that this is ok is more then crazy. And to disguise there system they sat one of each opposite race on each side to try and remain not obvious. You will also never advance they will keep you at a level 1 and barley make you a level 2. They will advance only the white employees after a few months to a year. You will never get any raises or bonuses due to your level not advancing. There are employees there now for seven years that still wont be advanced over someone white. You will do the same or more in your work and will be treated less or as if you are not ready or able. Your training will come from your peers and not so management as it should be in your first 3 months of employment. You will not be directed or trainined properly if you are African American they will almost never try and schedule time for you. They want you to be more social and friendly then they are about there work ethics and making sure you know what it is you need to advance. They will call out the highlights and the great things done by all the white employees but rarley ever give recognition and acknowledgment to any of the African American employees that are doing the same or have done better. It is very again distasteful and unprofessional to hire and conduct a department in that way. Especially when the system they have set up is to see you to fail and they seat you in groups accordingly. I would not recommend anyone to work here due to this department alone. You have a better chance with a bigger and better corporation then being treated and kept in the same place for years. The pay is not good its barley making it and they never advance African Americans to have any chance to make more. Its very rare and its alot that are not even a level 3 after over 5 years of being a employee there. Its just really sad and its alot of people that deserve a great job were they dont feel left out from the great opportunities promised to everyone else. No matter your race or back ground everyone deserves to be treated fairly and the same but you will not get that at this company. So I dont refer this company to anyone there are so many other better paying companies and better opportunities out there.

Explore other reviews about POLARIS Laboratories

5.0
Oct 23, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked at a lot of different places over my time. When it was time to change, I came to work for POLARIS Laboratories. This company has been a breath of fresh air from all the past toxic places I have worked for. Some reviews may say not so nice things about the company, but coming from someone who has worked for some really BAD companies (including one where EVERYONE regretted accepting a job there and could not get out fast enough), POLARIS Laboratories definitely tries their best. Is any company perfect, no. However, POLARIS Laboratories does try their best to fix mistakes and actively work on making things better. Their continuous improvement program for example is one where anyone, regardless of how long they have been at the company or what position they are, can suggest an idea on how to make things better and is taken seriously. They also actively work to promote from within. Management works hard to help make things better, particularly when it comes to the company culture. While not everyone in the company may see Management on a daily basis, those that do or are aware of them, can tell that they work just as hard (sometimes even more) as the everyone else in the company. They actively try to find ways to bring a little fun and happiness to the workplace. Whether that be various company events, monthly meals or the company reward program (POLARIS Dollars, Employee of the Quarter and Employee of the Year), there is definitely ways to find a benefit to working for POLARIS Laboratories.

Cons

It is a growing company, so patience and understanding may be needed. While growing pains can happen, the long term benefits outweigh those pains.

2
1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice. Free lunches every now and then but second shift would always get the leftovers.

Cons

Very toxic work environment. No work life balance. Lots of weekend work and overtime. Management doesn't care for its workers. They only care about pushing out numbers and work their technicians to burnout. Management works to get employees fired instead of working with them to do better. HR is tricked into believing management are the ones doing good by their employees when they are the ones causing the problems to begin with

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