POLARIS Laboratories Reviews | Glassdoor

POLARIS Laboratories Reviews

Updated April 30, 2018
68 reviews

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2.8
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Bryan Debshaw
41 Ratings

68 Employee Reviews

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Pros
  • "good for entry level people or people who are not familiar with a laboratory" (in 4 reviews)

  • "I think that it is easy to succeed at this organization if you are a hard worker and get along well with others" (in 3 reviews)

Cons
  • "Upper management will fabricate causes to fire people that disagree or they feel threatened by" (in 7 reviews)

  • "They could do a better job of trying to avoid that" (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Company!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Lab Technician in Indianapolis, IN
    Current Employee - Senior Lab Technician in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at POLARIS Laboratories full-time (More than 3 years)

    Pros

    Opportunity for growth, Great Culture, Decent Pay, Great Work Environment, Manager Cares!

    Cons

    Biggest con at POLARIS is the benefits which are extremely expensive!!

    Advice to Management

    Keep doing what your doing! Over the past year the environment in the lab has changed drastically. Current Management has made major changes, which have had a direct impact on the lab. Morale is better than ever, people are being held accountable, levels program is being utilized the way it was intended, work life balance is much better (NO MORE MANDATORY WEEKEND WORK) Manager, Supervisors, & Leads work hard to make changes which make technicians jobs easier. I have gone from someone who wanted to leave to someone who really enjoys working for this company!


  2. Helpful (3)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at POLARIS Laboratories full-time

    Pros

    There are no highlights about this department.

    Cons

    This department for Minorities or anyone that is African American is the worst. The Management will hire you to set you up to fail. The system in this department is very much disturbing and very distasteful. They will sit all the African Americans on one side of the room grouped together and on the other side of the room all the Caucasian employees are seated and grouped on the other. These seats are all assigned seating and to think that this is ok is more then crazy. And to disguise there system they sat one of each opposite race on each side to try and remain not obvious. You will also never advance they will keep you at a level 1 and barley make you a level 2. They will advance only the white employees after a few months to a year. You will never get any raises or bonuses due to your level not advancing. There are employees there now for seven years that still wont be advanced over someone white. You will do the same or more in your work and will be treated less or as if you are not ready or able. Your training will come from your peers and not so management as it should be in your first 3 months of employment. You will not be directed or trainined properly if you are African American they will almost never try and schedule time for you. They want you to be more social and friendly then they are about there work ethics and making sure you know what it is you need to advance. They will call out the highlights and the great things done by all the white employees but rarley ever give recognition and acknowledgment to any of the African American employees that are doing the same or have done better. It is very again distasteful and unprofessional to hire and conduct a department in that way. Especially when the system they have set up is to see you to fail and they seat you in groups accordingly. I would not recommend anyone to work here due to this department alone. You have a better chance with a bigger and better corporation then being treated and kept in the same place for years. The pay is not good its barley making it and they never advance African Americans to have any chance to make more. Its very rare and its alot that are not even a level 3 after over 5 years of being a employee there. Its just really sad and its alot of people that deserve a great job were they dont feel left out from the great opportunities promised to everyone else. No matter your race or back ground everyone deserves to be treated fairly and the same but you will not get that at this company. So I dont refer this company to anyone there are so many other better paying companies and better opportunities out there.

    Advice to Management

    Nothing im just beyond disgusted with the management staff they have and the way they conduct business.

  3. Helpful (3)

    "Awesome company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Indianapolis, IN
    Current Employee - Marketing in Indianapolis, IN

    I have been working at POLARIS Laboratories full-time (Less than a year)

    Pros

    Flexibility with schedule. My manager is the best manager I have ever had. He works just as hard as everyone on the team. When I first started everyone went out of there way to make me feel welcome and answer my questions. All of my coworker are awesome people who are a joy to work with.

    Cons

    It is a big learning curve when you don’t know anything about oil analysis. There are office politics like at most companies. They could do a better job of trying to avoid that.

    Advice to Management

    Keep working on open communication and sticking to lean. Also put more of an emphasis on cross training so that when there is turnover we are not in a whole.


  4. "Great Company Fun Products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Recruiter in Minneapolis, MN
    Former Employee - Senior Recruiter in Minneapolis, MN

    I worked at POLARIS Laboratories full-time (More than 3 years)

    Pros

    Great Company with great products

    Cons

    Need to get better at reducing recalls


  5. Helpful (2)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at POLARIS Laboratories full-time

    Pros

    Gym, other employees, free snacks and drinks, open offices

    Cons

    HR doesn't seem to really care, management can be vindictive and nonsupporting, if they also give no accountability when it is clearly hurting moral of the company.

    Advice to Management

    Most of your supervisors need a class in work ethics.


  6. Helpful (2)

    "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Indianapolis, IN
    Former Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at POLARIS Laboratories full-time (More than a year)

    Pros

    I worked for POLARIS Laboratories for over two years and was sad to leave. The culture and flexibility are unmatched. The "work hard, play hard" cliche really applies here. It is a casual atmosphere and jeans are acceptable. The company has numerous events for their employees year round including holiday parties, game lunches, cookouts, pancake breakfasts, cooking competitions, and more. My experience at POLARIS has been very pleasant. I like both the work and the people I work with. Since I arrived I have been given opportunities for training and advancement. I felt like I was believed in and well respected. I find that management is easy to get along with and wants what is best for the organization. I think that it is easy to succeed at this organization if you are a hard worker and get along well with others. One thing I genuinely appreciate about the organization is their constant drive to improve. They knew that they weren't the highest paying and since I arrived they have drastically improved pay rates. They heard from employees that they wanted changes made to benefits, so they created an employee group to help make decisions on benefit plans moving forward. Those are just a few of the examples. The organization is genuinely concerned with the thoughts and opinions of it's workforce.

    Cons

    It is a smaller organization so while there are many chances to advance in the organization at headquarters if you are willing to move, there is only so much upward movement available at the remote locations. The company has, however, relocated many employees from the remote locations to headquarters for advancement opportunities.

    Advice to Management

    Continue to listen to the population and drive for improvement and change. Do that and the organization will continue to thrive, and retention rate will continue on an upward trend. I truly enjoyed my time with POLARIS. It certainly helped to improve and advance my career.


  7. Helpful (1)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at POLARIS Laboratories full-time

    Pros

    Plenty of work. Many opportunities for OT. Easy to make friends with the work force.

    Cons

    Management can be a bit fickle. Work efforts are not often recognized. Opportunities to move upward are pretty limited.

    Advice to Management

    More voaability in the lab. Get to know the people for more than just your "hired hands".

  8. Helpful (1)

    "Good with its bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lab Technician
    Former Employee - Lab Technician
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Causal environment.nice hr.u dnt ve to be friendly if u dnt want to just come do ur work and go

    Cons

    Poor training due to some employees won't want u to know better than them so they just do as they like and cos that ve been there longer than u.u dnt necessary matter and that leaves u to figuring things out by our self and making mistakes at which they will still write u up for.

    Advice to Management

    Follow up with ur new employee am talking about one on one not some survey


  9. Helpful (5)

    "Wouldn't wish this job on anyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laboratory Supervisor in Indianapolis, IN
    Former Employee - Laboratory Supervisor in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at POLARIS Laboratories full-time (More than a year)

    Pros

    -People All good to talk to, and there wasn't a lot of people that I would qualify as unbearable.
    -Entry level lab experience

    Cons

    -Pay way lower than the market average, most employees could not afford their insurance and rent if they weren't forced into working overtime regularly
    -Lab employees have little to no chance of advancing
    -Entire organization is run by people with 3 different last names
    -People often promoted to department head who could not be less qualified or a worse fit for the position.
    -When asking employees for advice, management actually wants you to confirm how smart they are.
    -Possibly the worst, most poorly thought out implementation of Kaizen you'll see in the professional world
    -Managers will claim credit for ideas that the supervisors or employees who report to them came up with
    -Many changes that employees suggest will be documented as having been done and no actual change took place
    -Laboratory supervisors are treated like whipping boys. Supervisors were consistently told to focus on goals that contradict each other which loses them a great deal of credibility with their subordinates
    -Upper management will fabricate causes to fire people that disagree or they feel threatened by
    -Painfully outdated interfacing hardware for lab equipment (PCs)
    -Poor maintenance support all around
    -Sales will frequently make promises that fall outside of the capabilities of the laboratory
    -Raises, if they ever happen, are a pittance
    -Competing with McDonald's for the same employee base
    -Incredible disconnect from top to bottom
    -Actively hire outside the company instead of promoting those who show potential and work ethic
    -First shift can do no wrong. Second and third shift will constantly foot the blame for issues that should have been resolved on first shift. In fairness, I don't believe there is a third shift anymore.
    -Everyone is self serving, there isn't any degree of collaboration between departments
    -Management will NOT back supervisors if an employee takes an issue to HR
    -CEO lacks strategic vision, you ain't runnin' laundromats anymore buddy
    -IT support is basically non existent
    -Lab employees are expected to keep up with critical company announcements on a social media platform "Yammer" with barely functioning PCs that often had a lot of core functionality disabled (like internet access)
    -Yammer

    Advice to Management

    I wish I had some. The arrogance displayed by management is staggering. The decision makers have been there making the same decisions for a long time and they couldn't fathom ever not doing something the way they want to. I would clean house completely and find some people who actually earned their place in the industry.


  10. Helpful (2)

    "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lab Technician in Houston, TX
    Current Employee - Lab Technician in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at POLARIS Laboratories full-time (More than 3 years)

    Pros

    -Coworkers
    -Experience
    -The pay has definitely gotten better since when I started 3 and a half years ago.
    - The turnover rate (at least in the Houston lab) has gone down quite a significant amount from the first year or 2 I was there.

    Cons

    -Benefits are ok
    -If you work at a remote location that's not Indianapolis, there isn't really anyway to move up in the company unless you move to Indiana.

    Advice to Management

    Keep doing what your doing(Listening to your employees, giving them better pay, taking their suggestions, etc)

    I feel like all these things have contributed greatly the past year or 2 in keeping people around. I feel like at the Houston location especially we have a great team to work with that sticks together and gets things done everyday. Getting to keep the people we have cuts back on training time and lets the people we have become more experienced and familiar with the machines and people we work with everyday.


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