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      PandaDoc

      Engaged Employer

      PandaDoc reviews

      Great place to work with an AMAZING LEADERSHIP TEAM! - Account Ececutive PandaDoc Employee Review

      5.0
      Aug 27, 2020
      Account ececutive
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's rare in this world that you have a direct line of access to the CEO Mikita Mikado, VP Jim Donovan, and Managers for help in any situation. I have never worked at a company where they will actively get on calls to help ensure that PandaDoc is the right fit for the client. Truly an innovative workplace that focuses on individual growth, not to mention that the product is so amazing that it essentially sells itself!

      Cons

      Since COVID started we have elected to go fully remote for the safety of the team. I miss the energy of everyone in the office all at once. The energy was absolutely amazing! The Zoom parties that we have on a weekly bases have kept the energy super elevated during our remote time.

      Explore other reviews about PandaDoc

      5.0
      Aug 8, 2025
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company, growing very quickly

      Cons

      limited paid time off to enjoy traditional life

      3
      4.0
      Jun 29, 2026
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Strong internal tools and tech stack with great integrations 2. Supportive team culture to grow and improve 3. Real investment into CSM strategy and growth from leadership 4. Complex accounts for strategy and relationship building 5. Managerial support during onboarding and beyond

      Cons

      1. Tool sprawl is consisten across CSMs - many duplicative tools with less guidance or guardrails. 2. Book of Business can be a bit disorganized from previous CSMs - building a plan to attack the book is key, has to be customized. 3. Some documentation gaps between handoffs on accounts - tool stack lends to information being saved in various locations which is a bit tedious to wade though.

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