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      PandaDoc

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      PandaDoc reviews

      Quickly changing culture - Anonymous employee PandaDoc Employee Review

      2.0
      Jan 23, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall great culture, hard-working colleagues and a lot of opportunities to grow professionally, work-life balance

      Cons

      Since the recession hit, transparency and autonomy instantly evaporated. Executive leadership seems disconnected from reality and generates tons of pivoting ideas. Career growth opportunities for employees are non-existent anymore.

      avatar
      PandaDoc Response
      3y
      Thank you for this feedback and we could not agree more with you about our amazing culture and the fact that we have such great employees at PandaDoc. The global economy and the war (we still have over 125 employees in Ukraine who we proudly stand with) are challenging us to find new ways to maintain our commitment to being open and transparent with all our Pandas and we share your view that a transparent environment is super important. Thank you again for taking the time to share your feedback and we wish you the very best in your new endeavors.

      Explore other reviews about PandaDoc

      5.0
      Aug 8, 2025
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company, growing very quickly

      Cons

      limited paid time off to enjoy traditional life

      3
      4.0
      Jun 29, 2026
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Strong internal tools and tech stack with great integrations 2. Supportive team culture to grow and improve 3. Real investment into CSM strategy and growth from leadership 4. Complex accounts for strategy and relationship building 5. Managerial support during onboarding and beyond

      Cons

      1. Tool sprawl is consisten across CSMs - many duplicative tools with less guidance or guardrails. 2. Book of Business can be a bit disorganized from previous CSMs - building a plan to attack the book is key, has to be customized. 3. Some documentation gaps between handoffs on accounts - tool stack lends to information being saved in various locations which is a bit tedious to wade though.

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