Pros
There's some threads of decent humans buried within each team.
Cons
Instead of doing layoffs they're turning every team upside-down, setting targets based on the people they actually want left vs what they have now. They say they're embracing a culture of feedback and coaching, and put half the company on HR documented coaching plans to cover their butts when they fire people instead of doing layoffs. Their business practices are shady, saying “it's a start up” as an excuse for poor leadership, lack of clarity and focus, and basically those who worked during “start up” times are unwilling to change how things are done when companies grow up. A company with 500+ employees is not a startup, stop playing that card, it'll be your Achilles heel. HR leadership is erratic, immature, and flighty. Sales leadership is manipulative, disrespectful and chaotic. Ops are difficult to work with, Product team could care less what the customers want, CS has immature management without experience outside of the company, and Support leaders can't seem to stay longer than a year. You could have a great team but the exec team will create a constant state of change and choas that any resemblance of culture this place had was gone in January.