Panda "Don't" - Anonymous employee PandaDoc Employee Review

2.0
Oct 23, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is a fantastic option for SMB businesses, with less than 200 employees looking for an alternative to Docusign (as long as you don't need any outside API integrations other than the 3 they support)

Cons

Constantly changing their messages internally to fit the rhetoric needed that month. Unstable/unsure where they are going up-market. No/limited product market fit for growth companies in the 100+ employee space. They pretend to value their "Panda's" but leadership really finds ways to skirt around & place the blame game by silencing employees who speak out. Leaders can't handle real feedback and hide behind their surveys.

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5.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

great company, growing very quickly

Cons

limited paid time off to enjoy traditional life

3
4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong internal tools and tech stack with great integrations 2. Supportive team culture to grow and improve 3. Real investment into CSM strategy and growth from leadership 4. Complex accounts for strategy and relationship building 5. Managerial support during onboarding and beyond

Cons

1. Tool sprawl is consisten across CSMs - many duplicative tools with less guidance or guardrails. 2. Book of Business can be a bit disorganized from previous CSMs - building a plan to attack the book is key, has to be customized. 3. Some documentation gaps between handoffs on accounts - tool stack lends to information being saved in various locations which is a bit tedious to wade though.

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