Huge VC Funding Finally Caught up to Them - Anonymous employee PandaDoc Employee Review

1.0
Jan 31, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Remote first and so far they're too cheap to try and force people RTO -Culture - real sense of team and working toward a common goal- was at one point the highlight, but that's gone now - The product itself while not the best available works and there's still a market for it

Cons

Burnout factory: They've been on a hiring/promotion freeze since early 2022- teams are spread extremely thin taking on departed and laid off staff's workload. Constantly increased expectations (due to pressure from the Board) that go unmet coupled with bigger workloads is leading to widespread burnout and overall a feeling that no one is succeeding and projects aren't ever finished, just expanded. Pay: They get away with paying lower experience/education people well below market rate. PD also doesn't pay as well in general as other tech, and while the people are smart and talented, sometimes you get what you pay for in terms of experience and turnover rate. High turnover: Seems to be a curse on many of the teams, a new director, manager, or vp comes in changes everything starts implementing new systems and then someone else is brought in 10 months later that has a completely different idea and starts implementing more huge systematic changes. The outcome: wasted time, resources, effort and investment from employees. An example of this is the 5+ different project management platforms that were used/implemented/onboarded/eventually abandoned by just my team that all did basically the same thing but different UIs.

Explore other reviews about PandaDoc

5.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

great company, growing very quickly

Cons

limited paid time off to enjoy traditional life

3
4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong internal tools and tech stack with great integrations 2. Supportive team culture to grow and improve 3. Real investment into CSM strategy and growth from leadership 4. Complex accounts for strategy and relationship building 5. Managerial support during onboarding and beyond

Cons

1. Tool sprawl is consisten across CSMs - many duplicative tools with less guidance or guardrails. 2. Book of Business can be a bit disorganized from previous CSMs - building a plan to attack the book is key, has to be customized. 3. Some documentation gaps between handoffs on accounts - tool stack lends to information being saved in various locations which is a bit tedious to wade though.

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