Not a great place to work - CRC Agent Percepta Employee Review

1.0
Nov 1, 2025
Recommend
CEO approval
Business Outlook

Pros

hybrid working Bonus on surveys

Cons

Micromanagement Constantly monitored Workplace gossip Depressing Lack of training

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Percepta Response
7mo
Thank you for taking the time to share your thoughts. We’re sorry to hear your experience hasn’t been as positive as we’d hope. We take this kind of feedback seriously and want to ensure everyone feels supported and valued in their role. This feedback has been shared with the appropriate leaders for review. If you’d like to talk more, please reach out to our HR team at hr@percepta.com. You can also report potential Code of Ethics concerns through WHY (We Hear You), our confidential reporting channel. Since the Speak Up survey is open now, you also have the option to share your feedback there — it’s completely anonymous and helps us identify where we can make meaningful improvements.

Explore other reviews about Percepta

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

There is room for growth. Great health benefits. Flexible schedules. Great perks.

Cons

Compensation - Pay is low

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Percepta Response
5mo
Twenty years and still going strong — thank you for growing with us! We're grateful for your continued dedication and thrilled to hear that flexibility, benefits, and perks have made a difference along the way. Your feedback helps us keep striving to do better and support the incredible people behind the work. Appreciate you!
4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

Cons

Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

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