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      Percepta

      Engaged Employer

      Percepta reviews

      Company sucks but the people are great. - Assistant Operations Manager Percepta Employee Review

      2.0
      Dec 27, 2017
      Assistant operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team to work with.

      Cons

      They participate in wage gaps for women. Don't pay according to level of responsibility. They raise funds for the community through employees, but the company does not provide any matching or funds for any of the fundraising.

      avatar
      Percepta Response
      8y
      Hello there. Happy New Year! Your thoughts regarding gender pay gaps are very concerning. I want to assure you that we have a very methodical and objective compensation structure. Employee compensation decisions are only based on factors related to job performance (e.g., years of experience, education, past performance and current metrics). We take any type of protected class wage gaps very seriously, and have many mechanisms built into our compensation structure for preventing unfair wage gaps from occurring. In terms of our total compensation package, we offer a very competitive base salary, while also offering various monetary incentives to reinforce our pay-for-performance culture. Wishing you a very prosperous and happy 2018!

      Explore other reviews about Percepta

      5.0
      Jun 24, 2026
      Instructional designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the ISD team we have a strong people-first team culture.

      Cons

      I don't have any currently.

      avatar
      Percepta Response
      2d
      Thank you for taking the time to share your experience! We're so glad to hear you've found a strong people-first culture on the ISD team. Creating an environment where our people feel supported, valued, and empowered is something we strive for every day. We're also happy to hear your encouragement for your leadership team. We'll be sure to share your kind words. Thanks for being part of Percepta and for all you do!
      4.0
      Jun 10, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible remote work environment with supportive supervisors and helpful team members. The training was well organized and provided the tools needed to assist customers effectively. It was a good opportunity to improve communication, problem-solving, and customer service skills while working with a diverse customer base.

      Cons

      Some days had high call volumes, which could be stressful during peak periods. Performance metrics were closely monitored, and certain customer issues required coordination with multiple departments, which could sometimes delay resolutions.

      avatar
      Percepta Response
      3w
      Thank you for taking the time to share your experience! We're so glad to hear you enjoyed the supportive team, flexible remote work environment, and well-organized training. It's great to know your time at Percepta helped you build valuable communication, problem-solving, and customer service skills. We appreciate your contributions and wish you all the best in your future endeavors!
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