All team lead and manager issues are due to Human Resources' incompetence - Bilingual French English Customer Service Representative Percepta Employee Review

Good afternoon. Thank you for connecting with us and sharing your voice. We are sorry to hear your views, and would of loved for you to utilize the anonymous "we hear you hotline" to highlight your concerns while you were with the organization. It should be noted that our HR team in Florida was recently understaffed as we sourced to replace some key HR roles at the site. Perhaps that led to some temporary gaps while the team was running so thin. Please note that we are currently rebuilding the HR team in Florida with an improved strategy and vision, and the HR function at that site will be a well-oiled machine sooner than later. Nevertheless, we wish you nothing but the best moving forward, and hope that you have a prosperous New Year. Take care.