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      Percepta

      Engaged Employer

      Percepta reviews

      Great company supportive management. - Senior Team Lead Percepta Employee Review

      5.0
      May 21, 2021
      Senior team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home for some positions. Competitive pay. Holiday Pay / Overtime available. Useful career building training and skill refinement. Ability to think outside the box. No micro management. Ability to work directly with various product teams. Customer service agents that care about clients.

      Cons

      New Agent Only. Schedule for a new agent can be frustrating. Odd hours, split days or working every weekend/holiday. Open office floor plan was a negative change in my opinion.

      avatar
      Percepta Response
      5y
      Thanks for the review! We're glad to hear it's been such a positive experience for you so far. Let us know if you have any suggestions for ways we can improve. Thanks!

      Explore other reviews about Percepta

      5.0
      Jun 24, 2026
      Instructional designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      On the ISD team we have a strong people-first team culture.

      Cons

      I don't have any currently.

      1.0
      Jul 2, 2026
      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company used to be a lot better

      Cons

      It went extremely downhill and they pretend you’re still getting paid enough to put up with that lol

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