Percepta

Percepta reviews

It's what you make of it! - Customer Service Representative Percepta Employee Review

5.0

Jul 26, 2021

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Training was fun and comprehensive on all aspects of the position Work from home is offered at this time Supportive supervisors that offer plenty of help when needed All the resources are available to do your job effectively Benefits are good and explained well during training

Cons

It isn't for everyone, heavy caseload at times and customers can be pretty abrasive The pay should be higher for the stress that you assume while working Slow equipment (they might start fixing this) Not many opportunities for advancing or for raises.

Percepta Response

Thanks for sharing your positive experience with us! We're glad to hear you're enjoying the training, compensation/benefits, and working remotely. If you have any suggestions for ways we can improve, please email us at Percepta.hr@percepta.com. Thanks again!

Explore other reviews about Percepta

5.0

Jun 24, 2026

Instructional designer

Recommend

CEO approval

Business Outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

1.0

Jul 2, 2026

Call center agent

Recommend

CEO approval

Business Outlook

Pros

This company used to be a lot better

Cons

It went extremely downhill and they pretend you’re still getting paid enough to put up with that lol

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Percepta reviews Percepta Customer Service Representative reviews Percepta review

Percepta

It's what you make of it! - Customer Service Representative Percepta Employee Review

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