Pros
The location is good, and there are not many jobs in Melbourne. location is really the only reason why some of us stay there.
Cons
not a very professional place to work for. they do not respect the value of the employees. it's pretty draining, and I do not know anyone who is satisfied with working there. maybe if you are in upper management and make over 50k, but for the rest of us it is depressing. take the job if you have to because the economy is not good and try to make the best of it. but in the meantime, keep looking. they'll work you to death with poor compensation. it's also a cheesy place to work. it's almost like you are in an elementary school with all the junk and smiley faces they have hanging on the walls throughout the call center. very strange place to work for.