Would not recommend - Customer Service Percepta Employee Review

1.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is good and if you would have asked me the first year I would have given 5 stars and a great review. I'm almost 2 years in and now I'm not so supportive of the way raises work.

Cons

They give merit raises like any other job. But what they don't tell you is that it could be $0 depending on performance. Now I had an up and down year but more up then down. And they still felt it wasn't enough I guess. My raise for 2023 was $0. This is after bussing my butt to get to teir 1, I realized I wasn't the best last yr but far from the worse. But my dramatic increase in scores only counts for this year, and they've shown they don't care that I'm in teir 1 now, I wasn't last year. So pretty much, I'm worthless to them as an employee.

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Percepta Response
3y
Thank you for sharing your experience with us. Your honest feedback is invaluable as it helps us refine and improve our evolving compensation program. We hear your frustration with the bonus program and merit raises, and we want you to know that we are listening and have taken note. We also want to commend you on your impressive progress and achievements this past year. Your hard work and dedication have not gone unnoticed, and we're confident that you'll continue to excel and contribute to the success of Percepta. Thank you for all you do, and keep up the great work!

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5.0
Jun 24, 2026
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Pros

On the ISD team we have a strong people-first team culture.

Cons

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1.0
Jul 2, 2026
Recommend
CEO approval
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Pros

This company used to be a lot better

Cons

It went extremely downhill and they pretend you’re still getting paid enough to put up with that lol

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