Great Team & Manager Support (Dunton) - Customer Experience Specialist Percepta Employee Review

Thank you for your detailed feedback on your experience working at Percepta. We're thrilled to hear that you appreciate the comprehensive training, support from managers and colleagues, and the continuous learning opportunities. It's also great to know that you find the fair rota system and lack of bank holiday working to be positive aspects. We acknowledge your concerns regarding the draining nature of handling customer complaints and the stress that can come with case management. Your suggestion to check in more on new starters after training is very valuable, and we will take it into consideration to help ensure that new team members feel adequately supported and not overwhelmed. Thank you again for your thoughtful review and for being a part of the Percepta team. If you have any further suggestions or concerns, please feel free to reach out.