It’s ok - Customer Service Representative (CSR) Percepta Employee Review

1.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home which is nice

Cons

Pay isn’t good at all

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Percepta Response
1y
Thank you for sharing your experience. We’re glad to hear that you appreciate the flexibility of working from home, as we strive to provide a work-life balance for our team members. We recognize that competitive compensation is crucial, and we are continually evaluating our pay structure to ensure it aligns with the market and reflects the value our employees bring to Percepta. We’re committed to creating a rewarding environment where our employees can grow and thrive. If you have specific concerns or suggestions, we encourage you to reach out to your local People Innovation (PI) representative directly so we can address them.

Explore other reviews about Percepta

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Cons

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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Percepta Response
5mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

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