Meh - CXS Customer Experience Specialist Percepta Employee Review

2.0
Dec 1, 2024
Recommend
CEO approval
Business Outlook

Pros

SOME supervisors are actually awesome human being. Remote work Easy job Provide laptop

Cons

Pay is terrible Constant changes keep adding responsibilities but give you a 20 cents raise and a new title

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Percepta Response
1y
Thank you for taking the time to share your experience. We're glad to hear you appreciated the remote work opportunities and the support from some supervisors. We’d like to learn more about your feedback to better understand your perspective and explore ways we can continue improving. Please reach out to us at percepta.hr@percepta.com to share more details. Your insights are important to us.

Explore other reviews about Percepta

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Cons

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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Percepta Response
5mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

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