Poor leadership performance at the top - Anonymous employee Persado Employee Review

1.0
Mar 1, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive pay Great benefits Engaged people team

Cons

The C-suite does not know how to scale the company. The founders have done a great job of creating value but are not the right people to scale the company. - Terrible talent acquisition for leaders. There are almost no good leaders at Persado and they hire the same. Managers aren't taught how to inspire and lead - No strategic direction or experience in the c-suite - No product development capability (engineers but no real customer feedback loops and product development) - Major focus on aggressive selling but no attention to fixing the product leading to catastrophic churn - Performance management is very poor. Most managers don't have any idea how to coach and develop talent and there is very little direction and valuable guidance and they keep hiring more of the same type In past 3 years - 3 CROs, 3 Heads of Marketing, 3 heads of customer success. CEO has no strategy and any leader that comes in with one eventually butts heads.

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Persado Response
3y
Thank you for taking the time to leave this feedback. I am sorry that your time at Persado was not as good as I would like. I do hope you have amazing success in your new role and adventure! I will certainly keep your feedback in mind as we work to improve our programs, processes, and initiatives. Thank you again. Allison Lee, CPO

Explore other reviews about Persado

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall it is a very collaborative environment and the team is very welcoming to new hires. The teams have deep knowledge of the platform and industry and a general passion for helping solution for customers.

Cons

A lot to learn quickly, but everyone is quite helpful.

1.0
May 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work and diverse team

Cons

This company is sinking fast. Every year brings another round of layoffs, shrinking budgets, no bonuses, no cost-of-living raises, and no meaningful promotions. The only “promotions” happening are title changes with no salary increase. Upper management continues making questionable changes and presenting them as “positive initiatives for employees and the company,” supposedly based on employee feedback. Feedback from who? Leadership clearly isn’t listening to the people actually doing the work. Communication is consistently poor, leading to mistakes, confusion, and constant blame-shifting whenever problems arise. Benefits continue to get worse. Summer Fridays were removed, the insurance offerings are weak, and there’s little to no real career growth unless you’re moving backward. Morale is low, and employees are expected to absorb the impact of endless organizational instability. The product itself is overly complicated and constantly changing — sometimes week to week. Very few people truly understand it unless they’ve been at the company for a long time, and even then, keeping up with the pace is exhausting and unsustainable. Meanwhile, upper management continues selling it as a simple, seamless solution. Clients quickly discover otherwise after endless email chains, miscommunication, implementation errors, and constant changes in direction. This company feels deeply disconnected internally and externally. The environment is chaotic, leadership lacks transparency, and the overall trajectory is concerning. At this point, the ship is sinking fast, and it’s hard to recommend this place to anyone looking for stability, growth, or a healthy work environment.

5
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