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      PrimePay

      Engaged Employer

      PrimePay reviews

      PrimePay is Heavily Under Construction - Anonymous employee PrimePay Employee Review

      2.0
      Sep 7, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Most of the people I worked with were great, very helpful, and wanted to improve the company. - Flexible PTO - Assembly recognition program was an excellent addition to incentivize employees to perform well. - Choice to work overtime for most of the year.

      Cons

      - Significant layoffs in 2023. - Upper management hirings, firings, and resignations were frequent (including 3 CEOs) with some of them only being employed for a half-year or less. - Management created hostile division between departments (us VS them mentality) with frequent finger pointing and blaming. - I was not paid the minimum amount for my position that was advertised in the new job description. - Unprofessional behavior and communication by a particular senior level employee that was tolerated and defended. - No consistent or uniform communication platform which caused confusion.

      avatar
      PrimePay Response
      2y
      Thank you for sharing your feedback. It's great to hear about the positives you experienced, like the supportive colleagues, flexible PTO, and the Assembly recognition program. We're also mindful of the challenges you faced with various organizational aspects. Your concerns are important to us, and we're dedicated to addressing them to create a better and more inclusive workplace. Your feedback helps us improve, and we value your input as we work towards enhancing our workplace environment.

      Explore other reviews about PrimePay

      5.0
      Jun 27, 2025
      Tier 1 support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Coworkers who want to do well and try to help each other out My manager is fair and helpful I like the #CultureClub

      Cons

      Black out period in December and January

      avatar
      PrimePay Response
      11mo
      Thank you for sharing your experience. We're glad to hear you enjoy the remote work environment, supportive coworkers, and your manager’s leadership. It’s great to know you also appreciate initiatives like the Culture Club. We understand the concerns around blackout periods and appreciate your thoughtful perspective on the benefits of remote work—it’s something we continue to evaluate as we shape the future of our workplace.
      3.0
      Apr 7, 2026
      Client success specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice facility great coworkers successful product platform

      Cons

      low salary non interest on feedback low manager support- overworked leaders

      avatar
      PrimePay Response
      3w
      Thank you for taking the time to share your feedback and for your years with PrimePay. We’re glad to hear you enjoyed the facility, valued your coworkers, and believed in the strength of our product platform. We also appreciate your honest feedback regarding compensation, support, and leadership workload. We understand how important it is for employees to feel heard and supported, and feedback like yours helps us continue evaluating opportunities for improvement across the organization. We wish you the very best in your future endeavors and appreciate the contributions you made during your time with us.
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