not a great place to work - Customer Services Representative RBC Employee Review

1.0
Mar 24, 2012
Recommend
CEO approval
Business Outlook

Pros

working hour is not so bad..as a csr you can sit down. too much pressure on sales side. not enough csrs all the time..2% raise every year which is a joke. starting rate might be higher than other FI but never get raise...your sales goal is very high

Cons

takes too long time to get promotion

Explore other reviews about RBC

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is very nice, friendly

Cons

Access across RBC is very time consuming

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Cons

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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