Sales oriented service - Customer Service Representative RBC Employee Review

5.0
Dec 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Great staff, great community, great benefits, lots of fun. Would highly recommend to anyone. Support is available to help

Cons

Very sales focused, almost to an unfair extent - system set up to make it more difficult for employees to succeed in their roles.

Explore other reviews about RBC

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is very nice, friendly

Cons

Access across RBC is very time consuming

3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Cons

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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