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      RBC

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      RBC reviews

      Easy to move up, but corporate culture lacking. - Credit Cards Customer Service Representative RBC Employee Review

      3.0
      Mar 13, 2013
      Credit cards customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay for an easy job. Secure room for advancement within customer service roles.

      Cons

      Repetitive work, Demand to increase company bottom line without compensation to agents, Soulless, Very hard to move out of 'customer service' roles in consumer banking to other divisions of RBC.

      Explore other reviews about RBC

      5.0
      Jun 23, 2026
      Software developer intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is very nice, friendly

      Cons

      Access across RBC is very time consuming

      3.0
      Jun 18, 2026
      Investment associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

      Cons

      Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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