The worst job ever!!! - Collections Agent RBC Employee Review

1.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

NO pros with it at all

Cons

The collections agent job at rbc is by far THE WORST JOB EVER!!! Its a very complicated confusing job and they have you use a very old program that is very hard to work with and a bunch of other confusing programs on top of that. They don't tell you until you get into the training you have to do 3 exams and get an 80% on each to actually get the job!!! And they don't even pay you all the hours you worked! Stay far away!!!

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5.0
Jun 23, 2026
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Pros

Everyone is very nice, friendly

Cons

Access across RBC is very time consuming

3.0
Jun 18, 2026
Recommend
CEO approval
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Pros

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Cons

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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