Pros
The product LOOKS great. The associates for the most part care. The associates care about the company and customer.
Cons
Higher leadership (ie: reginal and district) turn a blind eye to obvious problems. Store leaders care more about their own experiences and emotions than running a business. Be aware of inappropriate questioning during interviews regarding your marriage, children, etc. a true human resource nightmare. The reginal leadership pretends to care but uses term " wrong people" to use as an excuse to dismiss people. The business could be better if they would deliver furniture that wasn't broken to customers. Most leaders abuse their power and terminate people on the basis of 2 minute tardiness, while favorite associates come and go as they please. Cultish, exclutionary, faux cool, and obsession with CEO and VP reads more like a place of worship than a place of business. Too much personal information shared regarding family trauma, disease, etc. all under the guise of getting too know each other. Very innapopriate and borderline illegal.