RH Reviews

Updated May 13, 2021

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3.1
37%
Recommend to a Friend
49%
Approve of CEO
RH Chairman and Chief Executive Officer Gary Friedman (no image)
Gary Friedman
442 Ratings
Pros
  • "Met great people an gained alot of experience(in 53 reviews)

  • "The senior leadership team truly listens to what is needed for each gallery(in 40 reviews)

  • Cons
  • "No work life balance (you give 45hrs a week(in 56 reviews)

  • "core values do not line up with practices(in 49 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of RH and is not affected by filters.

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    1. 5.0
      Former Employee

      High standards but worth it

      Apr 20, 2021 - Server/Waiter in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Made a lot of money for a server

      Cons

      They are a bit cult like

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    2. 5.0
      Current Employee

      Interior Design Assistant

      May 13, 2021 - Interior Design Assistant in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Gaining industry experience, working with interior designers, customer service experience, excellent management

      Cons

      Very challenging sales goals, working schedule according to the store's needs

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    3. 5.0
      Current Employee, more than 1 year

      Great Company

      May 11, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours, great company values

      Cons

      Management seems inexperienced and upholds a cult-like mentality of the brand

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    4. 5.0
      Current Employee, more than 8 years

      Fantastic company with near limitless opportunities for those willing to put in the work

      Apr 18, 2021 - Team Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -The culture is amazing... they value their people above all else. -Tremendous growth potential as the company continue to expand in locations and offerings. -Pretty much the coolest people to work with hands down!

      Cons

      -As long as you are willing to put in the effort and do the work there aren't many cons. Compensation needs to be addressed to provide a financial package that is as innovative and elevated as the rest of the brand.

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    5. 4.0
      Current Employee, less than 1 year

      New Hire Salary

      May 4, 2021 - Project Coordinator in Thousand Oaks, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people so far, and nice environment to work in.

      Cons

      Company culture is a little intense

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    6. 2.0
      Former Employee

      Do not drink the RH Cult Kool-Aid

      Apr 26, 2021 - Design Consultant in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sales become a great resume builder. Clients with massive projects and budgets are constantly coming in and calling in. New product to work with all the time. You can become really well versed with Salesforce and CRM systems.

      Cons

      Clients will bully you - leadership doesn't care. Leadership is always stressed. The gallery leader is the worst leader I have ever worked with. This is the only office I have worked at where the leadership or managers office isn't glass or the door isn't always open. Pressure to make sales goals is overwhelming. Terrible scheduling - they are open on Easter and many other holidays. Product is always backordered or unavailable - this is not an accident - home office consistently launches product before it's ready. The restaurant and gallery attracts 15 y/o instagram girls who run around taking pictures and provocative characters who have no idea where they are and are looking for the "club" and are embarrassing to work around while you are with a high value client. You will start every day with a values meeting. This is the Kool Aid meeting. They preach fancy quotes from our CEO and try to create a positive and organic conversation about how great RH is. Do not fall for it. This is a PUBLIC company. And the stock price has been increasing. As a result the company is pushing to publish more fancy international ventures as fast as they can. This is where the real money comes from and why all of the gallery employees are treated as fungible and paid so little.

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      4 people found this review helpful
    7. 4.0
      Current Employee, more than 1 year

      Good Place to Grow

      Apr 26, 2021 - Design Consultant in Roseville, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You will always be encouraged to improve and you will grow immensely.

      Cons

      Things are constantly evolving and changing, so if you are a creature of habit, this will not be a good place to work.

      1 person found this review helpful
    8. 4.0
      Former Employee

      Not your average 9-5, and might work weekends

      Apr 27, 2021 - Interior Designer in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good base pay for interior designer

      Cons

      Only can design with product from RH lines, working weekends is tough if you come from a 9-5 / M-F job

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    9. 4.0
      Current Employee, more than 3 years

      Design Consultant

      May 3, 2021 - Design Consultant in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and vacation time

      Cons

      Low salary and little option to grow

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    10. 2.0
      Former Employee

      Great Team, Poor Leadership

      May 12, 2021 - Gallery Support Associate in Cincinnati, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Benefits, Knowledgeable and Hardworking Team

      Cons

      Inconsistent work schedule, Poor Leadership

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    Viewing 1 - 10 of 991 Reviews
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