Typical Call Center Job - Customer Service Representative RH Employee Review

4.0
Apr 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Good pay for the area. Good benefits. 40% employee discount on Restoration Hardware merchandise. Convenient location for those who live in the central valley.

Cons

Outdated computer programs. I have no idea how some of the people running this place became managers. There is a high turnaround rate which leads to under staffing.

Explore other reviews about RH

5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

You can work 100% remotely, which offers excellent flexibility and supports a healthy work-life balance. The company also has a strong culture of inclusion, where people feel welcomed, respected, and valued for their unique perspectives and contributions.

Cons

No stock offered at this time

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Trauma bonding with your team.

Cons

Leadership has no pulse on reality. They put business need and dictator-like decision making in front of work/life balance and what’s right. Instead of using the plethora of experience on their teams to help create and execute fair and equitable solutions to grow the culture and business, alike; they force positional changes, demand that serving staff supplement the income of other support positions and refuse to uphold any of the values and foundations the culture is allegedly built around.

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