1.0
Dec 28, 2014
Anonymous employee
Current employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
The only thing Restoration Hardware does well is hite over qualified people.
Cons
Everything from: Not enough staff It's cult like values messages Keeping people who are terrible at their jobs Telling people it's a design firm rather then retail venue, designers join the team and do nothing but sell There is no service past the sales floor, once it is sold no one cares, delivery is terrible and wrong on a consistent basis There is no commission, even the weakest link is helped, no drive to sell more Middle management are treated like slaves, have no guidance or training