Don't Drink The Kool Aid - Digital Chat Associate RH Employee Review

2.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

My co-workers were great. The pay is better than places like Williams Sonoma or Pottery Barn.

Cons

Each day you have to endure a 'values realignment' session where you get to watch and hear the same videos and incantations over and over again. It's very cult-ish. It's one big brown nose party and praise is heaped upon the CEO as if he was a God. Seriously. The 'leaders' are sycophants who are cut-throat and deal with underlings harshly. The rules change and the playing field is uneven. To work there, you have to prepare for all of this.

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5.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Experience working for on of the leading innovators in the design industry.

Cons

The scheduling department being in a regular call center and not the gallery

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Trauma bonding with your team.

Cons

Leadership has no pulse on reality. They put business need and dictator-like decision making in front of work/life balance and what’s right. Instead of using the plethora of experience on their teams to help create and execute fair and equitable solutions to grow the culture and business, alike; they force positional changes, demand that serving staff supplement the income of other support positions and refuse to uphold any of the values and foundations the culture is allegedly built around.

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