Sales associate - Sales Associate RH Employee Review

1.0
Sep 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Convenient location, interesting business concept (RH is on it's way to becoming a higher end Sears).

Cons

Horrible. It is run by entirely single, middle aged women, who sit in their offices and chit chat, by the way there are about 8 "leaders" per store. The sales associates are committed to reach sales goals, with no incentive or commission. The leaders make bonuses when the sales goals are reached. It is a cold environment, short staffed, with tons of returns and unhappy customers. Everything is always on sale yet rotating in % off, so you spend half the time on the phone with customer service price-adjusting orders for angry customers. Employee discounts end up being only 20% because sale items are only allowed 20% off, and no one working there (making ~$15-20/hr. is going to be buying anything for those prices). They believe that their sales associates are smart and hardworking, but they make them feel like they are nothing and just as good as the next person walking down the street. They pay nothing and expect employees to treat this job as a career, despite the unprofessional and inconsiderate conditions, that is why it is very understaffed.

Explore other reviews about RH

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment, flexible and compassionate leaders, very well-run system for any employee concerns

Cons

no cons at all for rh

2.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Trauma bonding with your team.

Cons

Leadership has no pulse on reality. They put business need and dictator-like decision making in front of work/life balance and what’s right. Instead of using the plethora of experience on their teams to help create and execute fair and equitable solutions to grow the culture and business, alike; they force positional changes, demand that serving staff supplement the income of other support positions and refuse to uphold any of the values and foundations the culture is allegedly built around.

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